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What questions should we ask when touring a home?

  • Is the facility licensed?
  • Who owns the facility and what is their experience?
  • What are the admission requirements?
  • What is the monthly cost of care?
  • Do they require a deposit?
  • Do we have to sign a contract?
  • How long can a resident stay in the facility?
  • Are there any added expenses, other than the cost of care?
  • How many people is the facility licensed for?
  • What is the resident to staff ratio?
  • Does the facility have an awake staff?
  • What are the qualifications of the owners, manager and care givers?
  • How does the facility keep records of each resident? (food intake, medication log, etc.)
  • How often are showers given?
  • Are medications under lock and key?
  • Are residents allowed to leave the facility with family or friends?
  • What’s the typical resident profile? (alert versus confused)
  • What are the visiting hours?
  • How many people share one bathroom?
  • Does the facility provide transportation?
  • Is the bathroom handicapped equipped?
  • Can a resident have their own telephone line in the room?
  • Do they allow pets?
  • Who does housekeeping/ laundry?
  • Are the residents allowed to bring personal belongings?
  • Are meals prepared in the home?
  • Do they have a well balanced menu?
  • Do they have substitute meals for residents who don’t like what’s being served?
  • Are the residents dressed appropriately?
  • What time do residents go to bed and get up in the morning?
  • Does the facility have a house-call physician?
  • What kind of activities does the facility provide?
  • Is there an on-call beautician?
  • Can residents receive personal mail?
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